A proven 90-day framework to stabilize and scale your operations
We run Property & Facility back-office and field operations for U.S. Real Estate Funds (Multifamily & SFR). Offshore pods, bilingual EN/ES, with SLAs, QA, and live dashboards.
Ready to scale your Property & Facility operations offshore?
Numbers that Inspire Confidence
At HSG, our track record in property and facility management is proven through solid results and sustained growth.
Condominium and community management projects
0–15d: Pilot & SOPs
- Process mapping & baseline metrics. Draft SOPs tailored to your portfolio. Pilot pod with QA checkpoints.
16–45 Days: Pod Rollout
- Scale pods by function (PM/FM/Finance). Integrations with AppFolio, Yardi, Buildium, Rent Manager. Daily/weekly reporting cadence.
46–90 Days: Stabilization & QBR
- SLA adherence reviews. Quarterly Business Review (QBR) with before/after KPIs. Transition into steady-state operations.
Governance & Controls
At HSG, our track record in property and facility management is proven through solid results and sustained growth.
Weekly Ops Reviews:
SLA performance + escalationsMonthly Business Reviews:
Finance & complianceQuarterly Business Reviews (QBRs):
Strategic outcomes + benchmarksWhy It Works
Predictable rollout with measurable milestones
SLAs enforced with remedies, not just promises
Visibility at every step through dashboards and governance cadence
Offshore pods trained in EN/ES, ensuring seamless communication
HSG has over 11 years of experience in community and property management
Throughout this journey, we have built efficient and reliable solutions, backed by a specialized team and a strong commitment to excellence. Our goal is to continue creating sustainable value while supporting our clients in their present and future challenges.
We call things as they are
Your opinions and feelings matter to us
We take care of each other like a family
We never stop moving forward
If we say it, we do it
We serve with excellence