HSG – Property & Facility Management

Privacy Policy

HORIZONTAL SOLUTIONS GROUP SYNERGY LLC informs visitors, residents, homeowners, employees, suppliers, contractors, and delivery personnel of this Privacy Notice, in accordance with applicable data protection and privacy laws in the United States, including the California Consumer Privacy Act (CCPA) and the Privacy Act of 1974.

 

At HORIZONTAL SOLUTIONS GROUP SYNERGY LLC, we recognize the importance of protecting your personal information. As part of our operations in property management and community administration, we collect and process personal data that is necessary to fulfill our legal and operational responsibilities.

 

We ensure that all collected data is used solely for purposes related to our business activities and is not shared, sold, or transferred to third parties for unrelated purposes. Access to personal data is restricted exclusively to authorized personnel or service providers who have signed confidentiality agreements and are required to safeguard such information in compliance with applicable privacy laws.

 

1. Use of Personal Information

Your personal data will be used only for the following purposes:

 

1.1. For Clients, Homeowners, and Residents

  • Organize, store, and manage personal data in secure systems.

  • Create and manage user accounts.

  • Maintain and support the business relationship between you and the company.

  • Provide access to relevant information through our website or applications.

  • Improve the quality of services through internal operational processes.

  • Send information about updates, events, educational content, and marketing materials via email, push notifications, or text messages.

  • Conduct market analysis and satisfaction surveys to enhance user experience.

  • Respond to service requests, complaints, and inquiries.

  • Comply with applicable inspection or legal requirements from authorities.

  • Manage accounting, administrative, and operational activities.

  • Retain records for legally required periods.

  • Transfer or share information, when necessary, with service providers or strategic partners in compliance with U.S. data protection standards.

1.2. For Employees, Job Applicants, and Contractors

  • Manage recruitment, evaluation, and hiring processes.

  • Verify references and background information.

  • Maintain compliance with employment and tax obligations.

  • Manage payroll, benefits, and social security records.

  • Ensure workplace safety and facility access control.

  • Conduct internal administrative and accounting procedures.

  • Maintain personnel records for legally required timeframes.

  • Share data with third-party service providers (e.g., payroll processors or insurance providers) strictly for operational purposes and under confidentiality agreements.

1.3. For Suppliers and Business Partners

  • Manage supplier records and contractual obligations.

  • Conduct verification and auditing processes.

  • Process payments and maintain accounting records.

  • Prevent fraud and verify supplier information.

  • Fulfill any legal or tax reporting obligations.

  • Share data with authorized third parties when necessary for business operations.

1.4. For All Data Subjects in General

  • Communicate information about company activities, news, or events.

  • Comply with applicable U.S. corporate and regulatory requirements.

  • Conduct statistical and satisfaction surveys.

  • Respond to legal or administrative requests from government authorities.

  • Ensure the safety and security of our facilities, staff, and visitors.

2. Your Rights

Under U.S. privacy regulations, you have the right to:

  1. Access and obtain a copy of your personal information held by us.

  2. Request correction or deletion of inaccurate or outdated information.

  3. Withdraw consent to data processing at any time, unless otherwise required by law or contract.

  4. Request information about how your data is collected, used, and shared.

  5. Opt out of marketing or promotional communications.

  6. File a complaint with the appropriate data protection authority if you believe your privacy rights have been violated.

3. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws and regulations.

 

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

 

5. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal changes or improvements to our data protection practices. The updated version will always be available on our website.

 

6. Contact Information

If you have any questions, requests, or wish to exercise your privacy rights, please contact us at:

Address:
5755 North Point Pkwy, Suite 14, Alpharetta, GA 30022, USA

Email:
info@hsgsynergy.com

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